Documentation Index
Fetch the complete documentation index at: https://mobvoi.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
Pair Your TicNote in 3 Steps
Download the TicNote App
Search TicNote in the App Store (iOS) or Google Play Store (Android), then install.
- Supports iOS 13+ and Android 8+
- App size: ~150 MB
- TicNote Standard and Lite share the same app — your account syncs across both devices
Power On and Search
Long press the TicNote power button for 0.5 seconds to turn on. The device vibrates once as confirmation (the screen won’t change at this point).Then, in the app:
- Tap the ”+ Add Device” button on the homepage
- The app automatically scans for nearby TicNote devices
Make sure your phone’s Bluetooth is enabled. Keep the device within 5 meters and avoid obstacles between the phone and device.
Troubleshooting Connection Issues
Device Cannot Be Found
Device Cannot Be Found
- Confirm the device is charged and has sufficient battery
- Long press the power button for 15 seconds to restore factory settings (this does not delete recordings)
- Restart your phone’s Bluetooth and clear the paired devices list
Binding Failed or Keeps Disconnecting
Binding Failed or Keeps Disconnecting
- Ensure distance is within 5 meters with no obstructions
- Close other nearby Bluetooth devices that may cause interference
- Update the TicNote app to the latest version
App Can't Connect After Initial Binding
App Can't Connect After Initial Binding
- Force quit and reopen the app
- Toggle phone Bluetooth off and back on
- If the issue persists, unbind the device in app settings and re-pair from scratch
After Binding
Once paired, you can:| Action | How |
|---|---|
| Start recording | Long press power button 2 seconds |
| End recording | Long press power button 2 seconds again |
| View transcription | Open the TicNote app — text appears in real time |
| Use AI features | Tap the recording in the app → generate summary, mind map, translation |
| Reset device | Long press power button 15 seconds |