> ## Documentation Index
> Fetch the complete documentation index at: https://userguide.ticnote.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Device Binding

> Download the app and pair your TicNote Standard in 3 steps.

## Pair Your TicNote in 3 Steps

<Steps>
  <Step title="Download the TicNote App">
    Search **TicNote** in the App Store (iOS) or Google Play Store (Android), then install.

    * Supports **iOS 13+** and **Android 8+**
    * App size: \~150 MB
    * TicNote Standard and Lite share **the same app** — your account syncs across both devices

    <Tip>
      When opening the app for the first time, grant **microphone**, **Bluetooth**, and **notification** permissions to ensure the full experience.
    </Tip>
  </Step>

  <Step title="Power On and Search">
    Long press the TicNote power button for **0.5 seconds** to turn on. The device vibrates once as confirmation (the screen won't change at this point).

    Then, in the app:

    1. Tap the **"+ Add Device"** button on the homepage
    2. The app automatically scans for nearby TicNote devices

    <Note>
      Make sure your phone's Bluetooth is enabled. Keep the device within 5 meters and avoid obstacles between the phone and device.
    </Note>
  </Step>

  <Step title="Binding Complete — Start Recording">
    The app shows **"Binding Successful"** and the OLED display shows the waiting-to-record icon.

    Your TicNote is ready. **Long press the power button for 2 seconds** to start your first recording.
  </Step>
</Steps>

***

## Troubleshooting Connection Issues

<AccordionGroup>
  <Accordion title="Device Cannot Be Found">
    * Confirm the device is charged and has sufficient battery
    * Long press the power button for **15 seconds** to restore factory settings (this does not delete recordings)
    * Restart your phone's Bluetooth and clear the paired devices list
  </Accordion>

  <Accordion title="Binding Failed or Keeps Disconnecting">
    * Ensure distance is within 5 meters with no obstructions
    * Close other nearby Bluetooth devices that may cause interference
    * Update the TicNote app to the latest version
  </Accordion>

  <Accordion title="App Can't Connect After Initial Binding">
    * Force quit and reopen the app
    * Toggle phone Bluetooth off and back on
    * If the issue persists, unbind the device in app settings and re-pair from scratch
  </Accordion>
</AccordionGroup>

***

## After Binding

Once paired, you can:

| Action             | How                                                                    |
| ------------------ | ---------------------------------------------------------------------- |
| Start recording    | Long press power button **2 seconds**                                  |
| End recording      | Long press power button **2 seconds** again                            |
| View transcription | Open the TicNote app — text appears in real time                       |
| Use AI features    | Tap the recording in the app → generate summary, mind map, translation |
| Reset device       | Long press power button **15 seconds**                                 |