# AI Content Organization
Source: https://userguide.ticnote.com/app/ai-organization

How TicNote's AI turns raw recordings into structured, actionable knowledge.

## From Recordings to Intelligence

After you record, TicNote's AI layer extracts meaning from your audio — automatically, without any manual effort.

***

## One-Click Auto Summary

<CardGroup>
  <Card title="Meeting Minutes" icon="file-lines">
    AI generates a structured summary with key points, decisions, and action items. No formatting required.
  </Card>

  <Card title="Lecture Summaries" icon="graduation-cap">
    Automatically extracts core concepts and organizes them chronologically or by topic.
  </Card>
</CardGroup>

**Summary styles available:**

* **Concise** — bullet points, fast to scan
* **Detailed** — full paragraphs, preserves nuance
* **Bullet points** — conclusions-first for quick executive review

***

## Mind Map Generation

TicNote automatically generates a structured mind map from your recording summary:

1. AI identifies the central theme and sub-topics
2. Logical relationships are visualized as a branching diagram
3. Export as **PNG** (Xmind export coming soon)

<Note>
  Mind maps update when you edit the summary — re-generate with one tap.
</Note>

***

## Aha Moment — Insight Discovery

<Info>
  "Aha" is TicNote's unique insight engine. It proactively surfaces ideas that were mentioned but not emphasized during a conversation.
</Info>

While you focus on the meeting, Aha scans the full transcript for:

* **Implicit insights** — ideas that were hinted at but not fully discussed
* **Action opportunities** — next steps that nobody formally assigned
* **Creative sparks** — novel framings or analogies that deserve follow-up

Every Aha insight is timestamped and linked back to the original recording segment.

***

## Deep Research Assistant

TicNote can synthesize content across multiple recordings into a structured research report:

<Steps>
  <Step title="Select Source Files">
    Choose multiple recordings, notes, or imported documents to include.
  </Step>

  <Step title="Define Your Research Question">
    Type a question or topic — e.g., "What are the main concerns customers raised about onboarding?"
  </Step>

  <Step title="Receive Structured Report">
    TicNote generates a report with:

    * Executive summary
    * Organized viewpoints grouped by theme
    * Citation sources linking back to exact recording timestamps
  </Step>
</Steps>

**Use cases**: Academic writing, industry analysis, competitive research, client synthesis.

***

## One-Click Podcast Generation

Turn any recording into a publishable audio piece:

* AI synthesizes the transcript into a coherent podcast script
* Generate professional-quality audio from the script
* Manage multiple episodes in playlists
* Share directly or export the audio file

<Tip>
  Podcast generation is currently **free for a limited time** on all plan tiers.
</Tip>


# Professional Recording
Source: https://userguide.ticnote.com/app/professional-recording

TicNote's stable, efficient recording engine — extended duration, real-time transcription, and multimedia notes.

## Recording Engine Overview

TicNote is built for long-form, high-stakes recordings. Every recording session is designed to be stable, uninterrupted, and immediately useful.

***

## Extended Recording Duration

<CardGroup>
  <Card title="20+ Hours Per Charge" icon="battery-full">
    A single recording session can run the entire workday without stopping. TicNote hardware keeps recording even when the phone is locked or out of Bluetooth range.
  </Card>

  <Card title="Online + Offline Modes" icon="cloud">
    **Online**: Real-time transcription as you speak. Syncs to cloud instantly.

    **Offline**: Device records independently. Files auto-sync when reconnected. Ideal for field work, flights, or areas with no signal.
  </Card>
</CardGroup>

***

## Real-Time Transcription & Translation

| Feature                        | Details                                 |
| ------------------------------ | --------------------------------------- |
| **Transcription speed**        | Text appears as you speak — no waiting  |
| **Languages (real-time)**      | 17 languages                            |
| **Chinese dialects**           | 27 dialects supported                   |
| **Accuracy**                   | 98% (English / Mandarin)                |
| **Speaker identification**     | Up to 50 speakers automatically labeled |
| **Real-time translation**      | 120+ languages during recording         |
| **Post-recording translation** | 120+ languages                          |

***

## Multimedia Recording

Enrich your recordings with additional context without stopping or switching apps:

<CardGroup>
  <Card title="Text Notes" icon="pen">
    Add typed notes during a recording — timestamps are linked automatically.
  </Card>

  <Card title="Photo Capture" icon="camera">
    Snap a photo of a whiteboard, slide, or document — it embeds into the recording timeline.
  </Card>

  <Card title="Moment Markers" icon="flag">
    Press the mark button to flag key moments. Jump directly to them during review.
  </Card>
</CardGroup>

***

## Professional Vocabulary

TicNote includes specialized vocabulary databases for professional fields:

* **Medical** terminology
* **Legal** terminology
* **Finance** terminology
* **Product / technology** terms

These vocabulary packs improve transcription accuracy in domain-specific settings by 30%+.

***

## Multi-Model Transcription

Choose the transcription engine that fits your needs:

| Mode         | Best For                                                        |
| ------------ | --------------------------------------------------------------- |
| **Standard** | Everyday use, balanced speed + accuracy                         |
| **Fast**     | Quick notes, informal meetings                                  |
| **Precise**  | Medical, legal, or technical content where accuracy is critical |


# Projects & Shadow AI
Source: https://userguide.ticnote.com/app/projects-shadow

Build your second brain with Projects and Shadow — TicNote's knowledge management and AI agent system.

## Your Second Brain

Projects and Shadow AI turn TicNote from a recording tool into a **living knowledge base** — one that grows smarter the more you use it.

***

## Projects — Automatic Knowledge Building

<CardGroup>
  <Card title="Auto Project Creation" icon="folder-plus">
    AI analyzes your recordings and automatically groups related content into themed projects. No manual tagging required.
  </Card>

  <Card title="Nested Sub-Projects" icon="sitemap">
    Build hierarchical knowledge structures. e.g., "Client Work" → "Acme Corp" → "Q2 Review Meetings".
  </Card>
</CardGroup>

### What goes into a project:

* Recording files and their transcripts
* AI summaries and mind maps
* Imported documents (PDFs, Word files, spreadsheets, etc.)
* Notes and Aha Moment insights

### Sharing (TicNote Pods users):

* Any project can be converted to a shared knowledge base with one tap
* Invite collaborators via email or link with three permission levels: **Owner**, **Editor**, **Viewer**
* Shadow Agent in shared projects provides consistent AI context across all team members

***

## Shadow AI — Your Thinking Partner

Shadow is TicNote's AI agent that operates across your entire knowledge base.

<AccordionGroup>
  <Accordion title="Cross-Project Q&A" icon="magnifying-glass">
    Ask any question in natural language and Shadow searches your entire knowledge base — across all projects and recordings — to answer it accurately. Every answer includes citation links back to the original source.

    *Example: "What did the client say about pricing in Q1?"*
  </Accordion>

  <Accordion title="Multi-Meeting Analysis" icon="chart-line">
    Compare content across multiple recordings. Shadow identifies trends, recurring themes, and evolving viewpoints across sessions.

    *Example: "How has customer feedback about the onboarding flow changed over the past 3 months?"*
  </Accordion>

  <Accordion title="Document Generation" icon="file-pen">
    Shadow can create new files based on your recordings:

    * Markdown notes
    * HTML landing pages
    * Word documents / Excel spreadsheets
    * Presentation slides (from meeting content)
    * Multi-audience versions (executive brief / project backlog / sales follow-up — all from the same meeting)
  </Accordion>

  <Accordion title="Shadow Random Ideas" icon="lightbulb">
    Long press to summon Shadow on TicNote Pods (4G). Capture fleeting thoughts with your voice — they're automatically tagged, stored in your Ideas pool, and can be converted into tasks, projects, or research threads.

    Currently supports **English and Chinese** voice input.
  </Accordion>
</AccordionGroup>

***

## Flash Chat, Deep Think, and Random Ideas

| Mode             | Description                                                 | Cost                |
| ---------------- | ----------------------------------------------------------- | ------------------- |
| **Flash Chat**   | Quick back-and-forth with Shadow                            | Free (limited time) |
| **Deep Think**   | Shadow takes extra time to reason through complex questions | Free (limited time) |
| **Random Ideas** | Voice-captured sparks organized into your idea pool         | Free (limited time) |

<Tip>
  Deep Think is not selected by default to keep responses fast. Enable it in the Shadow interface when you need deeper analysis.
</Tip>

***

## Agent Requests by Plan

| Plan                     | Agent Requests/month |
| ------------------------ | -------------------- |
| Free                     | 30                   |
| Standard (hardware gift) | 30                   |
| Pro                      | 300                  |
| Business                 | 1,000                |

Each Shadow conversation turn counts as one Agent Request.

***

## Web Access

Access TicNote from any browser — no app install required:

* Visit [ticnote.com](https://ticnote.com) and sign in
* Full access to recordings, transcripts, summaries, and Shadow AI
* Share a web link directly from the app to open on any device
* Supports 20+ document import formats


# TicNote Cloud
Source: https://userguide.ticnote.com/app/ticnote-cloud

The web workspace that transforms your recordings into professional deliverables using Shadow AI.

## What is TicNote Cloud?

TicNote Cloud is the browser-based workspace at **[ticnote.com](https://ticnote.com)**. While the mobile app is built for capturing recordings on the go, TicNote Cloud is where you do the deep work — organizing, analyzing, and generating polished deliverables from everything you've recorded.

**Core idea:** Every conversation you capture becomes a workable asset, not just a file.

***

## The Project Workspace

### What is a Project?

A Project is a thematic workspace — not just a folder. Think of it as a dedicated AI analyst that knows everything about one specific topic.

<CardGroup>
  <Card title="Multiple Recordings" icon="microphone">
    Aggregate dozens of meetings, interviews, or lectures into one project
  </Card>

  <Card title="Documents & Files" icon="file">
    Upload PDFs, Word docs, and research materials alongside your recordings
  </Card>

  <Card title="Full Context AI" icon="brain">
    Shadow AI understands everything across all files — not just the last conversation
  </Card>
</CardGroup>

### Creating a Project

<Steps>
  <Step title="Go to ticnote.com">
    Sign in with the same account as your mobile app.
  </Step>

  <Step title="Click 'New Project'">
    Give it a descriptive name — e.g., "Q1 Customer Discovery" or "Series A Fundraising".
  </Step>

  <Step title="Add content">
    * Import recordings synced from your TicNote device
    * Upload audio/video files (MP3, MP4, MOV)
    * Add documents (PDF, Word, Markdown)
    * Paste a YouTube link for direct transcription
  </Step>

  <Step title="Start working with Shadow AI">
    Once files are transcribed, Shadow AI is ready to answer questions and generate deliverables.
  </Step>
</Steps>

***

## Shadow AI — Your Executive Assistant

Shadow AI is embedded inside each Project. It's not a generic chatbot — it only works within your Project's content and can actually execute tasks, not just answer questions.

### What Shadow Can Do

<AccordionGroup>
  <Accordion title="🔍 Search & Understand">
    Ask anything about your project content:

    * *"What pricing concerns came up across all customer interviews?"*
    * *"Why did we decide against option B in the March meeting?"*
    * *"Summarize what the engineering team said about the API timeline"*

    Shadow finds the exact moment in the transcript and quotes it with a timestamp link.
  </Accordion>

  <Accordion title="✏️ Edit & Rewrite">
    Ask Shadow to transform content:

    * *"Turn these meeting notes into a formal email to the client"*
    * *"Rewrite the executive summary to be 3 sentences"*
    * *"Organize all action items from the last 5 meetings into a table"*
  </Accordion>

  <Accordion title="📄 Generate Deliverables">
    One-click generation of professional outputs:

    | Output Format             | Description                                                         |
    | ------------------------- | ------------------------------------------------------------------- |
    | **Research Report (PDF)** | Structured report with executive summary, findings, recommendations |
    | **Web Presentation**      | Interactive HTML slides, editable via Shadow Agent                  |
    | **Podcast**               | AI-narrated audio with auto-generated show notes                    |
    | **Mind Map**              | Visual logic diagram of key topics                                  |
    | **Web Page**              | Interactive HTML page with embedded elements                        |
  </Accordion>

  <Accordion title="🔗 Cross-file Analysis">
    Shadow reads across all files simultaneously:

    * Compare themes across 10 customer interviews
    * Identify contradictions between documents
    * Track how decisions evolved across multiple meetings
    * Build a comprehensive knowledge synthesis
  </Accordion>
</AccordionGroup>

***

## Generating a Report — Example Workflow

Here's how a consultant might use TicNote Cloud to produce a client deliverable:

<Steps>
  <Step title="Build the project">
    Create a project "Acme Corp Consulting" and add 10 client interview recordings + 3 background PDFs.
  </Step>

  <Step title="Ask Shadow to analyze">
    Type: *"Generate a strategic analysis report based on all interviews and documents"*

    Shadow confirms scope, structure, and asks if you want to add a Risk section.
  </Step>

  <Step title="Shadow generates the report">
    Shadow analyzes all content, extracts insights, identifies risk points, and writes the report paragraph by paragraph — with every claim linked back to a source timestamp.
  </Step>

  <Step title="Edit and verify">
    Click any paragraph to see the original source. Edit conclusions directly, and Shadow adjusts related sections in real time.
  </Step>

  <Step title="Export">
    Download as PDF, share as a web link, or continue editing collaboratively with teammates.
  </Step>
</Steps>

***

## Multi-source Input

TicNote Cloud accepts more than just recordings:

| Input Type        | Formats                            | Best For                            |
| ----------------- | ---------------------------------- | ----------------------------------- |
| **Meeting Audio** | Real-time recording, MP3, M4A, WAV | Client meetings, team standups      |
| **Video**         | MP4, MOV, YouTube URL              | Online lectures, product demos      |
| **Documents**     | PDF, Word, Markdown, TXT           | Research reports, contracts         |
| **AI Research**   | Shadow proactively searches        | Competitive analysis, industry data |

***

## Team Collaboration

TicNote Cloud supports real-time collaboration inside Projects:

* **Comment anywhere** — leave inline comments on transcripts or documents
* **Three permission levels**: Owner / Editor / Viewer
* **Live sync** — changes appear instantly for all collaborators
* **Conflict resolution** — automatic, like Google Docs

***

## Knowledge Management

Every project builds a persistent knowledge base:

* **Cross-file search** — semantic search across all content in a project
* **Auto tagging** — Shadow tags files by topic, people, and decisions
* **Version history** — all edits are tracked
* **Project memory** — Shadow gets smarter as you add more content

<Info>
  Unlike ChatGPT, Shadow doesn't forget between sessions. Everything you add to a Project stays in context permanently.
</Info>

***

## TicNote Cloud vs. Mobile App

| Feature                  | Mobile App | TicNote Cloud            |
| ------------------------ | ---------- | ------------------------ |
| Recording                | ✅ Primary  | ❌                        |
| Transcription            | ✅          | ✅                        |
| Auto Summary             | ✅          | ✅                        |
| Shadow AI Q\&A           | ✅ Basic    | ✅ Full                   |
| Project Workspace        | ✅ View     | ✅ Create & Edit          |
| Deliverable Generation   | ❌          | ✅ PDF / Slides / Podcast |
| Team Collaboration       | ❌          | ✅                        |
| File Upload (PDF, video) | ❌          | ✅                        |
| YouTube Import           | ❌          | ✅                        |

***

<Card title="Get started at ticnote.com →" icon="arrow-up-right-from-square" href="https://ticnote.com">
  Sign in with your TicNote account to access the Cloud workspace
</Card>


# Release Notes
Source: https://userguide.ticnote.com/changelog/release-notes

Latest TicNote app updates and feature releases.

<Note>
  TicNote releases updates frequently on both iOS and Android. Download the latest version from the App Store or Google Play for the best experience.
</Note>

<Tip>
  **Stay up to date**: The App Store API provides the latest iOS version at any time — query `https://itunes.apple.com/lookup?id=6739864932&country=us` and check the `version` and `currentVersionReleaseDate` fields. For Android, check [Google Play](https://play.google.com/store/apps/details?id=com.mobvoi.ainote).
</Tip>

***

## v3.2.3 — iOS

**Released: 2026-09-09** · Latest iOS version

### New Features & Improvements

* Supports third-party model API keys: Anthropic, DeepSeek, Qwen
* Other bug fixes and performance improvements

***

## v3.2.2 — iOS

**Released: 2026-08-24**

### New Features & Improvements

* Supports third-party model API keys: Anthropic, DeepSeek, Qwen
* Other bug fixes and performance improvements

***

## v3.2.1 — iOS

**Released: 2026-08-21**

### New Features & Improvements

* Added re-transcription feature, supports manual language selection
* Other bug fixes and performance improvements

***

## v3.2.0 — iOS

**Released: 2026-08-10**

### New Features & Improvements

* Shadow UI redesign and optimization

***

## v3.1.9 — iOS

**Released: 2026-07-31**

### New Features & Improvements

* Shadow UI redesign and optimization

***

## v3.1.7 — iOS

**Released: 2026-07-16**

### New Features & Improvements

* Shadow UI redesign and optimization

***

## v3.1.6 — iOS

**Released: 2026-07-09**

### New Features & Improvements

* Shadow UI redesign and optimization

***

## v3.1.5 — iOS

**Released: 2026-06-13**

### Bug Fixes & Improvements

* Fixed bugs and improved stability for a smoother experience

***

## v3.1.3 — iOS

**Released: 2026-05-28**

### Bug Fixes & Improvements

* Fixed bugs and improved overall stability for a smoother experience

***

## v3.1.2 — Android

**Released: 2026-05-25** · Latest Android version

### Bug Fixes & Improvements

* Performance optimizations and stability improvements

***

## v3.0.x — iOS & Android

**Released: Early 2026** (multiple minor releases)

### Major Features (v3.0 series)

* **TicNote Pods support**: Full integration for TicNote Pods 4G and TicNote Pods (Wi-Fi) — device binding, case/buds recording modes, 4G/Wi-Fi switching, Live Summary
* **Shadow Agent 2.0**: Next-generation AI agent with deeper context awareness, multi-session memory, and agentic task execution
* **TicNote Cloud**: Collaborative AI workspace — shared projects where multiple team members and the AI agent work together. Files, conversations, and decisions in one place
* **TicNote Watch support**: Initial support for the TicNote Watch wearable device
* **Real-time translation v2**: Expanded to 120+ languages with improved latency and accuracy

***

## v2.1.9 — iOS

**Released: 2025-09-01**

### Bug Fixes & Improvements

* Bluetooth connection success rate significantly improved; connection stability enhanced
* Fixed issue where notification badges "repeatedly pop up" after refreshing; interface prompts are now more accurate
* Performance optimization and general stability improvements

***

## v2.1.8 — Android

**Released: 2025-08-30**

### Bug Fixes & Improvements

* Bluetooth connection success rate significantly improved; connection stability enhanced
* Fixed notification badge "repeated pop-up" issue after refresh
* Performance optimization and general stability improvements

***

## v2.1.8 — iOS

**Released: 2025-08-26**

### New Features

* **Real-time translation**: Real-time transcription and translation in 120+ languages; photo upload and note-taking added for richer cross-language communication
* **Phonetic thesaurus expansion**: Added financial and product industry terms for better professional vocabulary coverage
* **Shadow & Knowledge Base improvements**: Homepage knowledge base view updated; conversations can now directly `@` call a knowledge base for more intuitive retrieval
* Simplified file management workflow for improved efficiency and flexibility
* Multi-platform Shadow dialogue alignment for a more consistent experience
* Fixed notification badge repeated pop-up issue

***

## v2.1.5 — Android

**Released: 2025-08-26**

### New Features

Same as v2.1.8 iOS — real-time translation, phonetic thesaurus, Shadow and knowledge base improvements.

***

## v2.1.7 — iOS

**Released: 2025-08-24**

### Improvements

* Unified multi-platform Shadow dialogue experience
* Improved file operation flexibility and precision
* Simplified user operation steps; significantly improved usage efficiency

***

## v2.1.3 — Android  /  v2.1.4 — iOS

**Released: 2025-08-13 / 2025-07-29**

### New (v2.1.3 Android)

* **New subscription tiers**: Professional (Pro) and Business plans launched
  * **Pro**: Higher transcription limits + advanced AI template access for professional users
  * **Business**: Up to 6,000 mins/month + unlimited audio import for heavy users

***

## v2.1.1 — Android

**Released: 2025-07-25**

### New Features

* **Recording pause**: Pause and resume recordings at any time from the app
* **Long audio transcription**: Break the 2-hour limit — transcribe full meeting or lecture recordings
* **Professional vocabulary**: 30% accuracy improvement for medical and legal terminology
* **Real-time transcription**: Text scripts generated synchronously during recording
* **Multi-model transcription**: Choose Standard / Fast / Precise transcription engines by scenario
* **Mind map full screen**: Wider canvas for brainstorming

***

## v2.0.3 — Android  /  v2.1.2 — iOS

**Released: 2025-07-16**

### New Features

* **User research banner**: One-tap feedback participation from the app homepage
* **Shadow history**: Review past Shadow operations in the Shadow module; supports new dialogue threads
* **Android in-app update**: Update the app directly without leaving it
* **Web access shortcut**: Copy web version link directly from the app
* **Transcription language preset**: Set a default transcription language in settings — applied automatically to all new recordings

***

## v2.1.1 — iOS

**Released: 2025-07-10**

### New Features

* Deep thinking in Shadow is no longer selected by default (faster responses by default)
* Flash chat, deep thinking, and random ideas: changed to **free for a limited time**

***

## v2.0.0 — iOS

**Released: 2025-06-24**

### New Features

* **Commercial revision**: New subscription tiers (Pro and Business) launched
  * Pro: Higher transcription time and AI template access
  * Business: Up to 6,000 mins/month + unlimited imports

***

## v1.7.5 — Android  /  v1.8.7 — iOS

**Released: 2025-06-17 / 2025-06-20** · Initial major release

### Core Features Launched

* **Shadow AI**: Automatically summarize meetings, capture ideas, answer questions, and learn your usage patterns over time
* **One-touch recording**: Long press 2s to record; never miss a meeting, call, or interview
* **98% transcription accuracy**: Built-in AI ASR engine with near-perfect accuracy
* **100+ language translation**: Meetings, cross-border calls, and foreign language learning in one device
* **Professional summaries**: AI analyzes recordings and generates structured meeting minutes with key points and action items
* **Project management**: Group files into knowledge base projects for better organization and AI retrieval


# Contact Support
Source: https://userguide.ticnote.com/contact

Get help from the TicNote team.

## We're Here to Help

Our support team is available to assist with setup, troubleshooting, and product questions.

<CardGroup>
  <Card title="Email Support" icon="envelope" href="mailto:support@mobvoi.com">
    **[support@mobvoi.com](mailto:support@mobvoi.com)**

    Response time: typically within 1–2 business days.
  </Card>

  <Card title="Official Website" icon="globe" href="https://ticnote.com">
    Visit [ticnote.com](https://ticnote.com) for product pages, downloads, and the latest news.
  </Card>

  <Card title="Shop" icon="cart-shopping" href="https://ticnote.ai">
    Purchase hardware at [ticnote.ai](https://ticnote.ai) — ships globally.
  </Card>

  <Card title="Parent Company" icon="building" href="https://mobvoi.com">
    TicNote is a product of [Mobvoi (出门问问)](https://mobvoi.com) — a leader in AI hardware.
  </Card>
</CardGroup>

***

## Before You Contact Support

Check these resources first — most questions are answered here:

* [TicNote Standard FAQ](/ticnote/faq)
* [TicNote Lite FAQ](/ticnote-lite/faq)
* [TicNote Pods FAQ](/ticnote-pods/faq)
* [Subscription Plans](/subscription-plans)
* [Release Notes](/changelog/release-notes)

***

## When Contacting Support, Please Include

1. **Device model** (TicNote Standard, Lite, or Pods)
2. **App version** (Settings → About → Version)
3. **OS and version** (e.g., iOS 17.4 or Android 14)
4. **Description of the issue** — what happened, what you expected, and what you tried
5. **Order number** (for warranty or replacement requests)


# Download the App
Source: https://userguide.ticnote.com/getting-started/download-app

Install TicNote on iOS or Android and create your account.

## Download TicNote

TicNote is available on both major mobile platforms. The app is your control center for all recordings, AI features, and settings.

<CardGroup>
  <Card title="App Store (iOS)" icon="apple" href="https://apps.apple.com/app/ticnote/id6453877185">
    **Requires:** iOS 14 or later
    Compatible with iPhone and iPad
  </Card>

  <Card title="Google Play (Android)" icon="google-play" href="https://play.google.com/store/apps/details?id=com.mobvoi.ticnote">
    **Requires:** Android 8.0 or later
    Compatible with most Android phones
  </Card>
</CardGroup>

***

## Create Your Account

1. Open the TicNote app
2. Tap **"Sign Up"**
3. Choose sign-up method:
   * **Email** — enter your email and set a password
   * **Sign in with Apple** (iOS)
   * **Sign in with Google**
4. Verify your email if prompted
5. You're in! Free plan starts with **300 minutes/month**

<Note>
  Binding a TicNote hardware device to your account grants an additional **300 bonus minutes/month** (total 600 free minutes).
</Note>

***

## Web Access

You can also access TicNote from any browser:

**→ [ticnote.com](https://ticnote.com)** — same account, all recordings synced

The web interface (TicNote Cloud) offers additional features for power users:

* Full **Shadow AI** project workspace
* Multi-file cross-analysis
* PDF / Web Presentation / Podcast generation
* Team collaboration

<Tip>
  The mobile app is best for recording on the go. Use TicNote Cloud at your desk for deep AI work and deliverable generation.
</Tip>

***

## App Permissions

When you first open the app, grant these permissions for full functionality:

| Permission             | Why it's needed                               |
| ---------------------- | --------------------------------------------- |
| **Bluetooth**          | Connects to your TicNote device               |
| **Location** (Android) | Required by Android for Bluetooth scanning    |
| **Notifications**      | Alerts when transcription or sync is complete |

On **iOS**, go to **Settings → TicNote** to review or change permissions at any time.

***

## Keep the App Updated

TicNote releases regular updates with AI improvements and bug fixes. Enable **automatic updates** in your App Store / Play Store settings to stay current.

<Card title="Next: Quick Start Guide →" icon="arrow-right" href="/getting-started/quick-start">
  Ready to pair your device and make your first recording
</Card>


# Quick Start
Source: https://userguide.ticnote.com/getting-started/quick-start

Get up and running with TicNote in 5 minutes.

## Welcome to TicNote

TicNote is your AI-powered recording and knowledge system. This guide walks you through everything from unboxing to your first AI-organized note.

***

## Step 1: Download the TicNote App

<CardGroup>
  <Card title="iOS — App Store" icon="apple" href="https://apps.apple.com/app/ticnote/id6453877185">
    Download for iPhone and iPad
  </Card>

  <Card title="Android — Google Play" icon="google-play" href="https://play.google.com/store/apps/details?id=com.mobvoi.ticnote">
    Download for Android phones
  </Card>
</CardGroup>

After installing, **create a free account** or sign in with Google/Apple.

***

## Step 2: Pair Your TicNote Device

<Steps>
  <Step title="Charge your device">
    Connect the magnetic charging cable. The LED blinks while charging and stays solid when full (approx. 2 hours).
  </Step>

  <Step title="Open the TicNote App">
    Tap **"My TicNote"** in the bottom navigation, then **"Bind Device"**.
  </Step>

  <Step title="Enable Bluetooth">
    Make sure Bluetooth is on. On iOS, also allow TicNote access in **Settings → TicNote → Bluetooth**.
  </Step>

  <Step title="Confirm binding">
    Your device screen shows **"Binding…"** then **"Bound"**. You're connected!
  </Step>
</Steps>

<Note>
  Having trouble? Make sure the device shows "Ready to bind" on its screen. If not, long-press the power button for 15–25 seconds to reset.
</Note>

***

## Step 3: Make Your First Recording

1. **Press the power button once** — the LED turns solid red and the screen shows recording status
2. **Speak naturally** — TicNote captures everything within \~10 meters
3. **Press again to stop** — the file syncs to your phone automatically

Once synced, TicNote's AI begins transcribing in the background.

***

## Step 4: Explore AI Features

After transcription completes (usually 1–3 minutes), open the recording to see:

| Feature          | What it does                            |
| ---------------- | --------------------------------------- |
| **Auto Summary** | Key points, decisions, and action items |
| **Mind Map**     | Visual overview of topics discussed     |
| **Aha Moments**  | Hidden insights the AI surfaced         |
| **Shadow AI**    | Ask questions about your recording      |

***

## Step 5: Organize with Projects

Group related recordings into a **Project** to unlock the full power of Shadow AI:

1. Tap **"Projects"** in the app
2. Tap **"+"** to create a new project (e.g., "Q3 Client Meetings")
3. Add recordings to the project by dragging or using **"Move to Project"**
4. Ask Shadow AI questions across all recordings in the project

<Tip>
  Projects work best when you consistently add related recordings. Shadow AI gets smarter as more context builds up.
</Tip>

***

## What's Next?

<CardGroup>
  <Card title="Recording Modes" icon="microphone" href="/ticnote/recording-modes">
    Learn when to use Speaker vs. Phone Call mode
  </Card>

  <Card title="Shadow AI & Projects" icon="sparkles" href="/app/projects-shadow">
    Deep dive into AI-powered project workflows
  </Card>

  <Card title="TicNote Cloud" icon="cloud" href="/app/ticnote-cloud">
    Use the web workspace for advanced AI tasks
  </Card>

  <Card title="Subscription Plans" icon="credit-card" href="/subscription-plans">
    Understand credits, plans, and limits
  </Card>
</CardGroup>


# TicNote Documentation
Source: https://userguide.ticnote.com/introduction

The world's first Agentic AI note taker — voice recording, transcription, translation, and AI summarization in your pocket.

# Welcome to TicNote

TicNote is an intelligent recording platform that combines AI-powered voice transcription, real-time translation, and smart knowledge management. It's not just a note-taking tool — it's your **second brain**, helping you think, learn, and create better.

<CardGroup>
  <Card title="TicNote (Standard)" icon="credit-card" href="/ticnote/accessories">
    Ultra-thin 3mm aluminum card with dual-mode recording and OLED display.
  </Card>

  <Card title="TicNote Lite" icon="bolt" href="/ticnote-lite/accessories">
    Lightweight plastic body, same core AI transcription at a lower price point.
  </Card>

  <Card title="TicNote Pods" icon="headphones" href="/ticnote-pods/accessories">
    World's first 2-in-1 open-ear headphone + AI recorder for business users.
  </Card>
</CardGroup>

***

## Why TicNote?

<AccordionGroup>
  <Accordion title="120+ Language Transcription" icon="globe">
    Real-time speech-to-text in 120+ languages with 98% accuracy for English and Chinese. Automatic speaker identification for up to 50 speakers.
  </Accordion>

  <Accordion title="Agentic AI — Shadow AI" icon="robot">
    Shadow AI goes beyond simple summaries. It cross-searches your knowledge base, answers questions, generates mind maps, creates podcast episodes, and produces deep research reports.
  </Accordion>

  <Accordion title="Offline-First, Cloud-Backed" icon="cloud-arrow-up">
    Record without internet — all recordings cache locally and auto-sync to the cloud when reconnected. Your data is stored on US infrastructure and **never used for AI model training**.
  </Accordion>

  <Accordion title="All-Day Battery" icon="battery-full">
    20+ hours of continuous recording on a single charge. 20+ days standby. Never miss a meeting or lecture again.
  </Accordion>

  <Accordion title="Free Subscription Included" icon="gift">
    Every hardware purchase includes a **Standard plan (600 mins/month)** of transcription — free forever. No subscription required to get started.
  </Accordion>
</AccordionGroup>

***

## Product Comparison at a Glance

| Feature                | TicNote (Standard)        | TicNote Lite          | TicNote Pods             |
| ---------------------- | ------------------------- | --------------------- | ------------------------ |
| **Form factor**        | Card (3 mm thin)          | Card (5.8 mm)         | Open-ear earbuds         |
| **Body material**      | Aerospace aluminum        | PC/ABS plastic        | Plastic                  |
| **Display**            | 0.42" OLED                | 0.42" OLED            | LED indicators           |
| **Weight**             | 29 g                      | 40 g                  | 73 g (case + buds)       |
| **Recording modes**    | Dual (Speaker + Earpiece) | Standard              | Dual (Buds + Case)       |
| **Battery**            | 20+ h recording           | 20+ h recording       | 7 h (buds) + 3 recharges |
| **Storage**            | 64 GB / 434 h             | 4 GB / \~400 h        | 32 GB / 2,150 h          |
| **MagSafe compatible** | ✅                         | ✅ (built-in ring)     | —                        |
| **Charging port**      | Proprietary magnetic      | Proprietary magnetic  | Standard USB-C           |
| **4G connectivity**    | ❌                         | ❌                     | ✅ (Pods 4G model only)   |
| **Included plan**      | Standard (600 min/mo)     | Standard (600 min/mo) | Standard (600 min/mo)    |

***

## Quick Links

<CardGroup>
  <Card title="Download for iOS" icon="apple" href="https://apps.apple.com/app/ticnote-ai-recorder-agent/id6739864932">
    Requires iOS 13+. Search **TicNote** in the App Store.
  </Card>

  <Card title="Download for Android" icon="android" href="https://play.google.com/store/apps/details?id=com.mobvoi.ainote">
    Requires Android 8+. Search **TicNote** in Google Play.
  </Card>

  <Card title="Subscription Plans" icon="credit-card" href="/subscription-plans">
    Free, Standard (hardware gift), Pro, and Business tiers explained.
  </Card>

  <Card title="Release Notes" icon="clock-rotate-left" href="/changelog/release-notes">
    Latest app updates and new features.
  </Card>

  <Card title="Contact Support" icon="envelope" href="/contact">
    Reach our support team at [support@mobvoi.com](mailto:support@mobvoi.com)
  </Card>
</CardGroup>


# Subscription Plans
Source: https://userguide.ticnote.com/subscription-plans

Every TicNote hardware purchase includes a free Standard plan. Compare all tiers.

## Plans Overview

<Info>
  **Hardware purchase = Free Standard plan (600 min/month).** You never need to pay for a subscription just to use your TicNote device.
</Info>

| Plan         | Monthly             | Annual   | Device Bundle Annual |
| ------------ | ------------------- | -------- | -------------------- |
| **Free**     | \$0                 | —        | —                    |
| **Standard** | \$0 (hardware gift) | —        | —                    |
| **Pro**      | \$12.99/mo          | \$119/yr | **\$79/yr**          |
| **Business** | \$29.99/mo          | \$299/yr | **\$239/yr**         |

> Device bundle pricing is automatically shown in-app after you activate your hardware.

***

## Free

For anyone who wants to try TicNote before committing.

| Feature                                          | Limit                 |
| ------------------------------------------------ | --------------------- |
| Monthly transcription                            | 300 mins              |
| Single recording limit                           | 30 min                |
| File size limit                                  | 100 MB                |
| Audio import                                     | Unlimited             |
| Document import                                  | Unlimited             |
| Real-time transcription                          | ✅                     |
| AI Summary / Mind Map / Translation / Aha Moment | ✅                     |
| Agent Requests (Shadow AI)                       | 30/month              |
| Podcast generation                               | ✅ (limited time free) |
| Deep Research Report                             | ✅ (limited time free) |

***

## Standard — Included with Every Hardware Purchase

<Note>
  Standard is **not sold separately**. It's automatically activated when you purchase any TicNote hardware device.
</Note>

| Feature                                          | Limit                 |
| ------------------------------------------------ | --------------------- |
| Monthly transcription                            | **600 mins**          |
| Single recording limit                           | 30 min                |
| File size limit                                  | 100 MB                |
| Audio import                                     | Unlimited             |
| Document import                                  | Unlimited             |
| Real-time transcription                          | ✅                     |
| AI Summary / Mind Map / Translation / Aha Moment | ✅                     |
| Agent Requests (Shadow AI)                       | 30/month              |
| Podcast generation                               | ✅ (limited time free) |
| Deep Research Report                             | ✅ (limited time free) |

***

## Pro — $12.99/month or $79/year (device bundle)

For power users who record daily.

| Feature                                          | Limit                 |
| ------------------------------------------------ | --------------------- |
| Monthly transcription                            | **1,500 mins**        |
| + Hardware bonus                                 | +600 mins/mo          |
| Single recording limit                           | 3 hours               |
| File size limit                                  | 300 MB                |
| Audio import                                     | Unlimited             |
| Document import                                  | Unlimited             |
| Real-time transcription                          | ✅                     |
| AI Summary / Mind Map / Translation / Aha Moment | ✅                     |
| Agent Requests (Shadow AI)                       | **300/month**         |
| Templates                                        | Advanced + custom     |
| Podcast generation                               | ✅ (limited time free) |
| Deep Research Report                             | ✅ (limited time free) |

***

## Business — $29.99/month or $239/year (device bundle)

For heavy users and teams.

| Feature                                          | Limit                 |
| ------------------------------------------------ | --------------------- |
| Monthly transcription                            | **6,000 mins**        |
| + Hardware bonus                                 | +600 mins/mo          |
| Single recording limit                           | 8 hours               |
| File size limit                                  | 500 MB                |
| Audio import                                     | Unlimited             |
| Document import                                  | Unlimited             |
| Real-time transcription                          | ✅                     |
| AI Summary / Mind Map / Translation / Aha Moment | ✅                     |
| Agent Requests (Shadow AI)                       | **1,000/month**       |
| Templates                                        | Advanced + custom     |
| Podcast generation                               | ✅ (limited time free) |
| Deep Research Report                             | ✅ (limited time free) |

***

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Do I need a subscription to use TicNote?">
    No. Every TicNote hardware purchase comes with the **Standard plan (600 min/month)** for free. You can start recording, transcribing, and using AI features right away without any additional cost.
  </Accordion>

  <Accordion title="What is the device bundle discount?">
    After activating your TicNote hardware device, the app automatically shows a discounted annual rate for Pro ($79/yr vs $119/yr) and Business ($239/yr vs $299/yr). This discount is only available to hardware owners.
  </Accordion>

  <Accordion title="What happens if I run out of transcription minutes?">
    Once you hit the monthly limit, new recordings will still be saved but won't be automatically transcribed. You can upgrade your plan at any time to get more transcription credits.
  </Accordion>

  <Accordion title="Can I use TicNote on multiple devices with one account?">
    Yes. Your recordings and transcripts sync across all your devices — iPhone, Android, and the TicNote web app — under one account.
  </Accordion>

  <Accordion title="Is my data used for AI training?">
    No. TicNote data is stored on US cloud infrastructure and is **never used for AI model training**.
  </Accordion>
</AccordionGroup>


# Accessories
Source: https://userguide.ticnote.com/ticnote-lite/accessories

What's in the box and hardware comparison for TicNote Lite.

## What's in the Box

TicNote Lite is designed for simplicity — minimal setup, essential recording.

<CardGroup>
  <Card title="TicNote Lite Main Unit" icon="mobile">
    Thinner and lighter at 5.8 mm / 40 g with a built-in magnetic ring (no separate ring needed). 4 GB built-in storage for 400+ hours of audio. OLED screen shows Bluetooth, recording, charging, and Wi-Fi status icons in real time.
  </Card>

  <Card title="Proprietary Magnetic Charging Cable" icon="plug">
    **Magnetic Type-C connector** — this is a proprietary cable, not standard USB-C. Keep it safe. Standard USB-C will not charge this device. Length: 300 mm · Output: 0.4 A · Charge time: \~1.5 hours.
  </Card>

  <Card title="Quick-Start Card" icon="book">
    Concise steps for pairing, OLED icon reference, and basic operations. Scan the QR code for the full online manual.
  </Card>
</CardGroup>

<Warning>
  TicNote Lite uses a **proprietary magnetic charging cable**, not standard USB-C. Always keep the included cable.
</Warning>

***

## OLED Status Icons

| Icon                | Meaning                         |
| ------------------- | ------------------------------- |
| 🔵 Bluetooth symbol | Waiting to pair                 |
| 🔄 Arrows           | OTA firmware update in progress |
| 📡 Wi-Fi symbol     | Wi-Fi quick-transfer active     |
| 🎙️ Microphone      | Recording in progress           |
| 🔌 Plug             | Charging                        |
| 🪫 Empty battery    | Low battery warning             |
| 🔋 Full battery     | Fully charged                   |

***

## Lite vs. Standard Comparison

| Feature                 | TicNote Standard                 | TicNote Lite                |
| ----------------------- | -------------------------------- | --------------------------- |
| **Dimensions**          | 86 × 55 × 3 mm                   | 94 × 58 × 5.8 mm            |
| **Weight**              | 29 g                             | 40 g                        |
| **Body material**       | Aluminum alloy                   | PC/ABS plastic              |
| **Storage**             | 64 GB                            | 4 GB                        |
| **Recording hours**     | 434 h                            | \~400 h                     |
| **Display**             | 0.42" OLED                       | 0.42" OLED                  |
| **Bluetooth**           | BLE 5.0                          | BLE 5.0                     |
| **Wi-Fi**               | 2.4 GHz                          | 2.4 GHz                     |
| **Microphones**         | 3 (1 bone + 2 omni)              | 3 (1 bone + 2 omni)         |
| **Recording modes**     | Dual (Speaker + Earpiece switch) | Standard (single mode)      |
| **Battery**             | 470 mAh                          | 470 mAh                     |
| **Recording endurance** | 20+ h                            | 20+ h                       |
| **Standby**             | 20+ days                         | 20+ days                    |
| **Charge time**         | \~1.5 h                          | \~1.5 h                     |
| **Charging port**       | Proprietary magnetic Type-C      | Proprietary magnetic Type-C |
| **Pickup range**        | 10 m                             | 10 m                        |
| **Magnetic ring**       | Included (separate ring)         | Built-in                    |
| **Package weight**      | 204 g                            | 188 g                       |
| **Price (USD)**         | \$159.99                         | \$129.00                    |

<Note>
  **Best for**: Students, young professionals, or anyone who wants core AI recording at a lower price. TicNote Lite delivers the same transcription accuracy and battery life as the Standard, at \~80% of the price.
</Note>


# Device Binding
Source: https://userguide.ticnote.com/ticnote-lite/device-binding

Download the app and pair your TicNote Lite in 3 steps.

## Pair Your TicNote Lite

<Info>
  TicNote Lite and TicNote Standard share the **same app**. If you already have the app installed, simply tap "+ Add Device" to add your Lite.
</Info>

<Steps>
  <Step title="Install the TicNote App">
    Search **TicNote** in the App Store (iOS) or Google Play (Android), then install.

    * Supports **iOS 13+** and **Android 8+**
    * Grant **microphone**, **Bluetooth**, and **notification** permissions when prompted
    * Lite and Standard editions share one app; data syncs across the same account
  </Step>

  <Step title="Power On and Search">
    Press the power button for **0.5 seconds**. The OLED screen shows the Bluetooth icon — the device is ready to pair.

    In the app:

    1. Tap **"+ Add Device"** on the homepage
    2. The app searches for nearby TicNote devices automatically

    <Tip>
      The OLED screen keeps you updated on every status change during pairing.
    </Tip>
  </Step>

  <Step title="Connected — Start Recording">
    The app shows **"Device Connected"** and the OLED shows a checkmark. Battery level and recording status are now visible in both the device and the app.

    **Hold the power button for 2 seconds** to start your first recording.
  </Step>
</Steps>

***

## Quick Reference

| Action          | How                                           |
| --------------- | --------------------------------------------- |
| Power on        | Press button 0.5 s                            |
| Start recording | Hold button **2 s**                           |
| Stop recording  | Hold button **2 s**                           |
| Check battery   | Open app (no display on device for battery %) |
| Force reboot    | Hold power button **15 s**                    |

***

## Troubleshooting

<AccordionGroup>
  <Accordion title="Can't find the device during search">
    * Verify Bluetooth is on and the device is within 5 meters
    * Long press power button 15 s to reboot, then retry
  </Accordion>

  <Accordion title="App shows connected but no audio syncing">
    * Make sure microphone permission is granted for the app
    * Force quit and reopen the app
    * Check that you're on the latest app version
  </Accordion>

  <Accordion title="Offline recordings not syncing">
    When phone is back in Bluetooth range, files upload automatically — this may take a moment for long recordings. Keep the app open in the foreground for fastest sync.
  </Accordion>
</AccordionGroup>


# FAQ — TicNote Lite
Source: https://userguide.ticnote.com/ticnote-lite/faq

Common questions about TicNote Lite.

## Setup & Pairing

<AccordionGroup>
  <Accordion title="Q1. How do I pair TicNote Lite?">
    1. Install the TicNote app (App Store or Google Play)
    2. Press the power button 0.5 s — the OLED shows the Bluetooth icon
    3. In the app, tap **"+ Add Device"** and let it scan
    4. Tap your device when it appears — done!
    5. Hold the power button 2 s to start your first recording
  </Accordion>

  <Accordion title="Q2. Can't find the device at first use">
    * Ensure Bluetooth is enabled and the device is within 5 m of your phone
    * Long press the power button for 15 s to reboot the device, then retry
  </Accordion>

  <Accordion title="Q3. App won't connect">
    * Force quit and reopen the app
    * Toggle Bluetooth off and back on
    * Make sure you're on the latest app version
  </Accordion>

  <Accordion title="Q4. What do the hardware switch positions mean on Lite?">
    TicNote Lite does not have a physical mode-switch (that's a TicNote Standard feature). There is only one recording mode. The power button is the only hardware control.
  </Accordion>
</AccordionGroup>

***

## Audio Quality

<AccordionGroup>
  <Accordion title="Q5. Recording volume is too low">
    * Keep the device within 1–5 m of the speakers
    * Make sure nothing is blocking the microphone openings
    * Check that the case isn't covering the mics
  </Accordion>

  <Accordion title="Q6. Recording time is shorter than the 20-hour spec">
    * Charge to full before long sessions
    * Check battery level in the app before recording
    * Wi-Fi quick-transfer draws power — disable it when not actively transferring
  </Accordion>

  <Accordion title="Q7. Too much background noise in recordings">
    TicNote Lite's AI noise reduction is automatic. Tips:

    * Place the device closer to the speaking source
    * Avoid positioning near fans, AC vents, or keyboards
  </Accordion>

  <Accordion title="Q8. What is mic gain and how do I adjust it?">
    Microphone gain is automatically managed by the AI noise reduction algorithm. There is no manual gain control on TicNote Lite.
  </Accordion>
</AccordionGroup>

***

## Hardware

<AccordionGroup>
  <Accordion title="Q9. The leather sleeve is too tight">
    Push the device out gently from the bottom edge. The sleeve loosens slightly with regular use.
  </Accordion>

  <Accordion title="Q10. The sleeve is too loose">
    Contact support at [support@mobvoi.com](mailto:support@mobvoi.com) with your order number.
  </Accordion>

  <Accordion title="Q11. Phone screen goes black when attaching TicNote">
    The magnetic field can trigger the proximity sensor on some phones. Try repositioning the card slightly.
  </Accordion>

  <Accordion title="Q12. How do I hardware reset?">
    Long press the power button for **15 seconds**. The device reboots. No recordings are deleted.
  </Accordion>

  <Accordion title="Q13. How do I unbind the device while I still have it?">
    Go to **App Settings → Devices → \[Your Lite device] → Unbind**. After unbinding, the device's local storage is cleared.
  </Accordion>

  <Accordion title="Q14. How do I turn it off?">
    TicNote Lite stays in low-power standby (20+ days). Long pressing the power button toggles recording, not power off. This is by design to ensure you're always ready to record.
  </Accordion>

  <Accordion title="Q15. Button not responding">
    * Make sure you're pressing for the full 2 seconds
    * If battery is flat, charge for 15+ minutes before trying again
    * Long press 15 s to force reboot
  </Accordion>
</AccordionGroup>

***

## Charging & Battery

<AccordionGroup>
  <Accordion title="Q16. Won't charge or boot">
    * Confirm you're using the **included proprietary magnetic cable** — standard USB-C won't work
    * Check the magnetic pins for debris
    * Try a different USB power adapter
  </Accordion>

  <Accordion title="Q17. App shows low battery even though device is freshly charged">
    Force-sync by pulling down to refresh in the app, or toggle Bluetooth off/on.
  </Accordion>

  <Accordion title="Q18. Device freezes">
    Long press power button **15 seconds** to force reboot. No data is lost.
  </Accordion>

  <Accordion title="Q19. Standby time shorter than advertised">
    20+ days assumes Bluetooth is idle and Wi-Fi quick-transfer is off. Enable airplane-mode-equivalent settings if you're not using the device for extended periods.
  </Accordion>
</AccordionGroup>

***

## Data & Privacy

<AccordionGroup>
  <Accordion title="Q20. What export formats are supported?">
    Same as Standard: TXT (transcript), Markdown (summary), PNG (mind map), Ogg (audio).
  </Accordion>

  <Accordion title="Q21. How do I delete recordings?">
    Swipe left on any recording in the app and tap **Delete**, or use bulk select mode.
  </Accordion>

  <Accordion title="Q22. Privacy and security?">
    Data is stored on US cloud infrastructure and never used for AI model training. Hardware storage is automatically wiped after unbinding.
  </Accordion>

  <Accordion title="Q23. Where do I download the app?">
    App Store (iOS) or Google Play (Android) — search **TicNote**.
  </Accordion>

  <Accordion title="Q24. Wi-Fi quick-transfer not working">
    Make sure phone and device are on the same Wi-Fi network. Toggle Wi-Fi quick-transfer in app settings, then retry.
  </Accordion>

  <Accordion title="Q25. What languages are supported for transcription and translation?">
    TicNote supports an extensive range of languages across different features:

    **Post-recording transcription & translation (International version)**: 100+ languages — Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bashkir, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Burmese, Cantonese, Catalan, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kurdish, Kyrgyz, Lao, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Mongolian, Nepali, Norwegian, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Sanskrit, Serbian, Sindhi, Slovak, Slovenian, Spanish, Sundanese, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tigrinya, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Welsh, Yiddish, Zulu, and more.

    **Post-recording transcription & translation (China mainland version)**: 120+ languages — includes all international languages above plus 20+ Chinese dialects: 普通话 (Mandarin), 粵語 (Cantonese), 上海话, 四川话, 武汉话, 贵阳话, 昆明话, 西安话, 郑州话, 太原话, 兰州话, 银川话, 西宁话, 南京话, 合肥话, 南昌话, 长沙话, 苏州话, 杭州话, 济南话, 天津话, 石家庄话, 黑龙江话, 吉林话, 辽宁话.

    **Real-time transcription**: 40+ languages — Chinese (Mandarin), 粵語 (Cantonese), English, Korean, Japanese, Thai, Indonesian, Vietnamese, Malay, Filipino, Portuguese, Turkish, Arabic, Spanish, Hindi, French, German, plus 20+ Chinese dialects.

    **Real-time translation**: 17 languages — Chinese, English, Spanish, French, German, Japanese, Arabic, Filipino, Hindi, Indonesian, Korean, Malay, Portuguese, Thai, Turkish, Vietnamese, Russian.

    **Shadow (AI assistant)**: Replies in the language of your question — supports all mainstream national languages.
  </Accordion>
</AccordionGroup>


# User Guide
Source: https://userguide.ticnote.com/ticnote-lite/user-guide

How to use TicNote Lite — one-button recording, offline mode, and key tips.

## Core Operations

TicNote Lite is built around a simple one-button experience.

<CardGroup>
  <Card title="Start Recording" icon="play">
    Hold the power button for **2 seconds**
  </Card>

  <Card title="Stop Recording" icon="stop">
    Hold the power button for **2 seconds** again
  </Card>

  <Card title="Auto Cloud Sync" icon="cloud-arrow-up">
    Files upload automatically when your phone is in Bluetooth range
  </Card>

  <Card title="View Transcript" icon="file-lines">
    Open the TicNote app to see live or stored transcriptions
  </Card>
</CardGroup>

***

## Key Highlights

<AccordionGroup>
  <Accordion title="Offline Recording" icon="wifi-slash">
    TicNote Lite records even without your phone nearby. Up to 8 GB of recordings can be cached on-device, enough for approximately 100+ hours of audio. Once you're back in Bluetooth range, everything syncs automatically.
  </Accordion>

  <Accordion title="Simplified One-Button Design" icon="hand-pointer">
    OLED status feedback at every step — pairing, recording, charging, transfer. Easy enough for kids and seniors, yet powerful enough for professionals.
  </Accordion>

  <Accordion title="Same AI as Standard" icon="robot">
    Despite the lower price, TicNote Lite runs the same AI transcription engine: 120+ language support, 98% accuracy, multi-speaker ID, real-time translation, auto-summary, and Shadow AI.
  </Accordion>
</AccordionGroup>

***

## Usage Tips

<Note>
  **Check battery in the app** — unlike TicNote Standard's OLED, TicNote Lite doesn't display a battery percentage on the device. Open the app to see the current charge level.
</Note>

<Tip>
  **Offline mode**: recordings are cached locally and upload once you're back in Bluetooth range. No data is lost if you record without your phone.
</Tip>

<Tip>
  **Reset**: Hold the power button for 15 seconds to reboot. This does not delete any recordings.
</Tip>

***

## What TicNote Lite Includes (vs. Standard)

| Feature                                 | Available on Lite    |
| --------------------------------------- | -------------------- |
| 120+ language real-time transcription   | ✅                    |
| 98% transcription accuracy              | ✅                    |
| AI auto-summary                         | ✅                    |
| Mind map generation                     | ✅                    |
| Real-time translation                   | ✅                    |
| Multi-speaker recognition               | ✅                    |
| Offline recording                       | ✅                    |
| Cloud sync                              | ✅                    |
| Standard plan (600 min/mo) included     | ✅                    |
| Dual recording modes (Speaker/Earpiece) | ❌ (single mode only) |
| Aluminum body                           | ❌ (plastic)          |
| MagSafe separate ring                   | ❌ (built-in ring)    |


# Accessories
Source: https://userguide.ticnote.com/ticnote-pods/accessories

What's in the box for TicNote Pods — the world's first 2-in-1 AI recorder + open-ear headphone.

## What's in the Box

<CardGroup>
  <Card title="TicNote Pods Earphones" icon="headphones">
    Open-ear design, 4.5 g per bud — comfortable for all-day wear. Dual microphones per side for clear call recording. 13.4 mm dynamic drivers with AAC/SBC audio codecs. Bluetooth 6.0.
  </Card>

  <Card title="Charging Case" icon="box">
    750 mAh battery provides 3 full extra charges for the buds. Magnetic lid opens with one hand and shows battery status via LED indicators. Built-in 32 GB eMMC storage for case-based recording.
  </Card>

  <Card title="Standard USB-C Charging Cable" icon="plug">
    **Standard USB-C port** — any phone charger or power bank works. Case charges fully in \~2 hours. Buds charge in \~1.5 hours inside the case. Cable: 200 mm · 5V/2A · 10 g.
  </Card>

  <Card title="Quick-Start Card" icon="book">
    Illustrated guide for wearing, touch controls, app pairing, and recording-mode switching. Scan the QR code for the full online manual.
  </Card>
</CardGroup>

<Note>
  Unlike TicNote Standard and Lite (which use a proprietary magnetic cable), **TicNote Pods uses a standard USB-C cable**. Any USB-C cable works for charging the case.
</Note>

***

## Tech Highlights

<CardGroup>
  <Card title="Open-Ear Comfort" icon="ear">
    No in-ear pressure. Wear for hours without fatigue. Stays stable during movement.
  </Card>

  <Card title="Dual-Mic Recording" icon="microphone">
    Two mics per earbud. ENC noise cancellation + AEC echo cancellation + cloud noise reduction.
  </Card>

  <Card title="28 Hours Total Battery" icon="battery-full">
    7 hours per charge + 3 full recharges from the case. 24 hours music playback with case.
  </Card>

  <Card title="Dual Recording Modes" icon="arrows-rotate">
    **Buds mode**: earphones in, recording calls and interviews with directional mics.
    **Case mode**: buds in case (closed lid), case on table for 5–10 m meeting recording.
  </Card>
</CardGroup>

***

## Full Hardware Specs

### Charging Case

| Specification               | Value                                                           |
| --------------------------- | --------------------------------------------------------------- |
| **Storage**                 | 32 GB eMMC (\~2,150 hours of recordings)                        |
| **Battery**                 | 750 mAh                                                         |
| **Charging port**           | Standard USB-C                                                  |
| **Input**                   | 5V / 0.7A                                                       |
| **Wi-Fi**                   | 2.4 GHz                                                         |
| **4G (Pods 4G model only)** | LTE-FDD (US: B2/B4/B5/B12/B13/B66 · EU: B1/B3/B5/B7/B8/B20/B28) |
| **Case microphones**        | 2 × digital microphones                                         |
| **LED indicators**          | 3-color (red / green / orange)                                  |
| **Dimensions**              | 72.13 × 64.13 × 26.2 mm                                         |

### Earbuds

| Specification          | Value                                        |
| ---------------------- | -------------------------------------------- |
| **Bluetooth**          | 6.0                                          |
| **Bluetooth range**    | ≤ 10 m                                       |
| **Driver size**        | 20 × 8 mm (racetrack dynamic)                |
| **Weight per bud**     | 4.5 g                                        |
| **Battery per bud**    | 60 mAh                                       |
| **Audio codecs**       | AAC · SBC                                    |
| **Noise cancellation** | ENC (single/dual mic), AEC echo cancellation |
| **Frequency response** | 20 Hz – 20 kHz                               |
| **Sensitivity**        | -38 dB                                       |
| **SNR**                | 68 dB                                        |
| **ENC depth**          | -40 dB                                       |

### Battery & Storage

| Specification               | Value                             |
| --------------------------- | --------------------------------- |
| **Buds battery life**       | \~7 h (50% volume)                |
| **Total with case**         | \~28 h                            |
| **Case recording (4G on)**  | \~12 h 48 min                     |
| **Case recording (4G off)** | \~22 h 20 min                     |
| **Music playback**          | \~5 h (buds) / \~24 h (with case) |
| **Bud charge time**         | \~2 h (in case)                   |
| **Case charge time**        | \~2 h 10 min                      |

***

## Pods 4G vs. TicNote Pods

| AI Feature                            | TicNote Pods 4G | TicNote Pods |
| ------------------------------------- | --------------- | ------------ |
| **Real-time transcription**           | ✅               | ✅            |
| **Live Summary** (during recording)   | ✅               | ❌            |
| **Quick Summary** (30s after meeting) | ✅               | ❌            |
| **4G independent connectivity**       | ✅               | ❌            |
| **Wi-Fi connectivity**                | ✅               | ✅            |

<Note>
  Live Summary and Quick Summary require a 4G connection to stream audio to the AI in real time. These features are exclusive to the **TicNote Pods 4G** model.
</Note>


# Device Binding
Source: https://userguide.ticnote.com/ticnote-pods/device-binding

How to pair TicNote Pods with the TicNote app.

## Pair TicNote Pods

<Steps>
  <Step title="Download the App">
    Search **TicNote** in the App Store (iOS) or Google Play (Android), then install.

    * Requires iOS 13+ or Android 8+
    * Grant **microphone**, **Bluetooth**, and **notification** permissions when prompted
  </Step>

  <Step title="Open the Case and Enter Pairing Mode">
    Open the charging case lid. The earbuds automatically enter Bluetooth pairing mode when taken out of the case for the first time (or after a reset). The case LED will flash white.
  </Step>

  <Step title="Connect to the TicNote App">
    Open the TicNote app and tap **"+ Add Device"** on the homepage. Follow the in-app guide to pair the **charging case** — the app will walk you through each step. Once the case is successfully connected, the app will show the device as linked to your account.
  </Step>

  <Step title="Pair Earbuds via Phone Bluetooth">
    After the charging case is paired in the app, go to your phone's **Settings → Bluetooth** and make sure Bluetooth is turned on. Look for **"TicNote Pods"** in the device list and tap it to connect the earbuds.

    <Tip>
      If TicNote Pods doesn't appear in the Bluetooth list, place the earbuds back in the case, close the lid for 5 seconds, then open it again to re-enter pairing mode.
    </Tip>

    <Note>
      The TicNote app connection (Step 3) links the charging case for recording and AI features. The Bluetooth pairing (Step 4) connects the earbuds for audio — music, calls, and playback. Both steps are needed for the full experience.
    </Note>
  </Step>

  <Step title="Connected">
    The app shows **"Device Connected"**. Battery status for both the earbuds and charging case is now visible in the app.

    You're ready to record and listen!
  </Step>
</Steps>

***

## Wearing Guide

TicNote Pods use an open-ear hook design:

1. Hold the earbud with the speaker facing your ear canal
2. Hook the ear loop gently over the top of your ear
3. Adjust until comfortable — the bud should rest against (not inside) the ear canal

<Tip>
  Open-ear design means ambient sound remains audible. This is intentional — great for situational awareness during calls and meetings.
</Tip>

***

## Two Recording Modes

TicNote Pods automatically detects which mode to use based on whether the earbuds are in your ears or in the case.

<CardGroup>
  <Card title="Buds Recording Mode" icon="ear-listen">
    Earbuds in ears. Dual directional mics capture calls, interviews, and personal conversations clearly. Best for: phone calls, 1-on-1 meetings, on-the-go recording.
  </Card>

  <Card title="Case Recording Mode" icon="box">
    Earbuds stored in the closed case. Place the case on the table. The case's 2 digital microphones pick up 5–10 m radius. Best for: boardroom meetings, lectures, group discussions.
  </Card>
</CardGroup>

***

## Touch Controls

| Gesture                    | Action                  |
| -------------------------- | ----------------------- |
| Double-tap (incoming call) | Answer call             |
| Double-tap (during call)   | Hang up                 |
| Double-tap (music)         | Skip to next track      |
| Long press                 | Launch podcast playback |

***

## Troubleshooting Pairing

<AccordionGroup>
  <Accordion title="Can't find TicNote Pods during search">
    * Open the case lid and make sure the buds are seated — case LED should light up
    * Keep the case within 5 meters of your phone
    * Long press the case button for 20 seconds to reset, then try again
  </Accordion>

  <Accordion title="Only one earbud connects">
    Place both buds back in the case and close the lid for 10 seconds, then take them out together to re-pair.
  </Accordion>

  <Accordion title="Bluetooth drops frequently">
    * Ensure no other Bluetooth devices are interfering
    * Stay within 10 m of the connected phone
    * Update the TicNote app to the latest version
  </Accordion>
</AccordionGroup>


# FAQ — TicNote Pods
Source: https://userguide.ticnote.com/ticnote-pods/faq

Common questions about TicNote Pods.

## Setup & Pairing

<AccordionGroup>
  <Accordion title="Q1. How do I pair TicNote Pods?">
    1. Install the TicNote app (App Store or Google Play)
    2. Open the case lid — earbuds enter pairing mode automatically
    3. In the app, tap **"+ Add Device"** and select TicNote Pods
    4. App shows "Connected" — you're ready to go
  </Accordion>

  <Accordion title="Q2. Can't find the device at first use">
    * Open the case lid and verify the LED turns on
    * Keep the case within 5 m of your phone with Bluetooth enabled
    * Long press the case button for 20 s to reset, then retry
  </Accordion>

  <Accordion title="Q3. App won't connect">
    * Force quit and reopen the app
    * Toggle phone Bluetooth off and back on
    * Place both buds back in the case for 10 s, then remove together to re-pair
  </Accordion>
</AccordionGroup>

***

## Recording

<AccordionGroup>
  <Accordion title="Q4. How do I start recording?">
    **Case mode** (most common for meetings): Double-tap the button on the charging case while the earbuds are stored inside with the lid closed. The case starts recording and the LED pulses.

    **Buds mode** (calls/interviews): Put on the earbuds. Tap the recording button in the app, or recording starts automatically when you answer a call.
  </Accordion>

  <Accordion title="Q5. Recording volume is too low">
    * In case mode: position the case in the center of the table, lid up, no obstructions
    * In buds mode: make sure earbuds are properly seated on your ears
    * Avoid placing the case near fans, AC vents, or projectors
  </Accordion>

  <Accordion title="Q6. Recording time shorter than expected">
    * Check battery in the app before long sessions
    * 4G significantly reduces battery life (12 h with 4G vs 22 h without) — disable 4G if not needed for Live Summary
    * Store in the case when not actively recording to maintain charge
  </Accordion>

  <Accordion title="Q7. Too much background noise in recordings">
    ENC and AEC run automatically. For best results:

    * In case mode: place case in center of room, away from noise sources
    * In buds mode: ENC focuses on your voice; move away from loud environments if needed
  </Accordion>
</AccordionGroup>

***

## Hardware & Wearing

<AccordionGroup>
  <Accordion title="Q8. What are the product specs?">
    See the full [Accessories page](/ticnote-pods/accessories) for the complete hardware spec table.
  </Accordion>

  <Accordion title="Q9. How do I wear TicNote Pods correctly?">
    1. Hold the earbud with the speaker facing your ear
    2. Hook the ear loop gently over the top of your ear (not inside the ear canal)
    3. Adjust until comfortable

    The open-ear design keeps you aware of your environment — this is intentional.
  </Accordion>

  <Accordion title="Q10. How do touch controls work?">
    | Gesture    | Action              |
    | ---------- | ------------------- |
    | Double-tap | Answer/hang up call |
    | Double-tap | Skip music track    |
    | Long press | Launch podcast      |
  </Accordion>

  <Accordion title="Q11. What do the case LEDs mean?">
    | Color       | Meaning        |
    | ----------- | -------------- |
    | Green       | Battery > 50%  |
    | Orange      | Battery 20–50% |
    | Red         | Battery \< 20% |
    | Flashing    | Charging       |
    | Solid white | Fully charged  |
  </Accordion>

  <Accordion title="Q12. How do I reset the device?">
    Long press the case button for **20 seconds** to reboot. No recordings are deleted.
  </Accordion>

  <Accordion title="Q13. How do I unbind the device while I have it?">
    Go to **App Settings → Devices → \[Your Pods] → Unbind**. Case storage is cleared after unbinding.
  </Accordion>

  <Accordion title="Q14. Can I power off TicNote Pods?">
    The Pods stay in low-power standby rather than full power-off (similar to standard earbuds). Store in the case to conserve battery when not in use.
  </Accordion>

  <Accordion title="Q15. Case button not responding">
    * Try a long press (2 seconds) instead of a tap
    * Check that the battery isn't critically low (charge first)
    * Long press 20 s for a force reset if unresponsive
  </Accordion>
</AccordionGroup>

***

## Charging & Battery

<AccordionGroup>
  <Accordion title="Q16. Won't charge or power on">
    * TicNote Pods uses a **standard USB-C cable** — any standard USB-C cable works
    * Inspect the USB-C port for debris and clean gently
    * Try a different USB-C cable and power adapter
  </Accordion>

  <Accordion title="Q17. App shows low battery when case is charged">
    Force-sync by toggling Bluetooth off/on, or pull down to refresh in the app.
  </Accordion>

  <Accordion title="Q18. Device freezes">
    Long press the case button for **20 seconds** to force reboot.
  </Accordion>

  <Accordion title="Q19. Standby time shorter than advertised">
    4G connectivity significantly reduces standby time. Disable 4G when not needed for real-time AI features.
  </Accordion>
</AccordionGroup>

***

## Sync & Data

<AccordionGroup>
  <Accordion title="Q20. Which sync methods are supported?">
    * **Bluetooth (BLE)**: case syncs to phone via BLE
    * **Wi-Fi**: both case and buds support Wi-Fi 2.4 GHz sync
    * **4G (Pods 4G only)**: real-time cloud upload without phone proximity
  </Accordion>

  <Accordion title="Q21. Wi-Fi quick-transfer not working">
    Make sure phone and device are on the same Wi-Fi network. Toggle the feature in app settings off and back on.
  </Accordion>

  <Accordion title="Q22. What export formats are supported?">
    * **Audio**: MP3, WAV
    * **Transcript**: TXT
    * **Summary**: Markdown (DOCX / PDF coming soon)
    * **Mind map**: PNG (Xmind coming soon)
  </Accordion>

  <Accordion title="Q23. How do I delete recordings?">
    Swipe left on a recording in the app and tap **Delete**. Use bulk select for multiple files.
  </Accordion>

  <Accordion title="Q24. How does TicNote protect my privacy?">
    * Data stored on US cloud infrastructure
    * Never used for AI model training
    * Case storage wiped after device unbinding
  </Accordion>

  <Accordion title="Q25. Where do I download the app?">
    App Store (iOS) or Google Play (Android) — search **TicNote**.
  </Accordion>

  <Accordion title="Q26. What languages are supported for transcription and translation?">
    TicNote supports an extensive range of languages across different features:

    **Post-recording transcription & translation (International version)**: 100+ languages — Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bashkir, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Burmese, Cantonese, Catalan, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kurdish, Kyrgyz, Lao, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Mongolian, Nepali, Norwegian, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Sanskrit, Serbian, Sindhi, Slovak, Slovenian, Spanish, Sundanese, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tigrinya, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Welsh, Yiddish, Zulu, and more.

    **Post-recording transcription & translation (China mainland version)**: 120+ languages — includes all international languages above plus 20+ Chinese dialects: 普通话 (Mandarin), 粵語 (Cantonese), 上海话, 四川话, 武汉话, 贵阳话, 昆明话, 西安话, 郑州话, 太原话, 兰州话, 银川话, 西宁话, 南京话, 合肥话, 南昌话, 长沙话, 苏州话, 杭州话, 济南话, 天津话, 石家庄话, 黑龙江话, 吉林话, 辽宁话.

    **Real-time transcription**: 40+ languages — Chinese (Mandarin), 粵語 (Cantonese), English, Korean, Japanese, Thai, Indonesian, Vietnamese, Malay, Filipino, Portuguese, Turkish, Arabic, Spanish, Hindi, French, German, plus 20+ Chinese dialects.

    **Real-time translation**: 17 languages — Chinese, English, Spanish, French, German, Japanese, Arabic, Filipino, Hindi, Indonesian, Korean, Malay, Portuguese, Thai, Turkish, Vietnamese, Russian.

    **Shadow (AI assistant)**: Replies in the language of your question — supports all mainstream national languages.
  </Accordion>
</AccordionGroup>


# User Guide
Source: https://userguide.ticnote.com/ticnote-pods/user-guide

How to use TicNote Pods for recording, listening, and AI features.

## Quick Reference

<CardGroup>
  <Card title="Start Recording (Case Mode)" icon="box">
    Double-tap the button on the charging case (earbuds inside, lid closed)
  </Card>

  <Card title="Stop Recording (Case Mode)" icon="stop">
    Double-tap the case button again
  </Card>

  <Card title="Answer/End Calls (Buds)" icon="phone">
    Double-tap either earbud
  </Card>

  <Card title="Skip Track" icon="forward">
    Double-tap either earbud during music playback
  </Card>
</CardGroup>

***

## Recording Modes in Detail

### Buds Mode (Earphones in Ears)

Put on the earbuds and start a recording from the app, or the system auto-detects calls.

Best for:

* Phone interviews
* 1-on-1 conversations
* On-the-go note-taking

Dual mics + ENC noise cancellation isolate your voice from background noise.

### Case Mode (Earbuds in Closed Case)

Place the closed case on a meeting table. Double-tap the case button to start recording.

Best for:

* Conference room meetings
* Lectures and seminars
* Group discussions

The case's dual digital microphones capture a 5–10 m radius with AI noise reduction running in real time.

<Tip>
  **TicNote Pods 4G exclusive**: When 4G is active and you start case-mode recording, the AI begins generating a Live Summary in real time. Within 30 seconds of ending the meeting, a Quick Summary (key decisions, action items, speakers) is pushed to your phone.
</Tip>

***

## Network Connectivity (Pods 4G)

<Note>
  This section applies to **TicNote Pods 4G** only. TicNote Pods (Wi-Fi version) relies on your phone's network connection.
</Note>

### How Pods 4G Selects a Network

TicNote Pods 4G automatically prioritizes the best available connection in this order:

1. **4G (eSIM)** — highest priority when 4G signal is available. Enables real-time cloud upload and Live Summary.
2. **Wi-Fi** — used when 4G is unavailable or manually disabled. Files upload after recording completes.
3. **Bluetooth (via phone)** — fallback when neither 4G nor Wi-Fi is reachable. Files sync when your phone reconnects.
4. **Offline cache** — if all connections fail, recordings are stored locally in the 32 GB case storage and sync automatically later.

### Switching Between 4G and Wi-Fi

You can manually turn 4G on or off from the TicNote app:

<Steps>
  <Step title="Open the TicNote app">
    Make sure your Pods 4G is connected and powered on.
  </Step>

  <Step title="Go to Device Settings">
    Tap the **device icon** for your Pods 4G on the app home screen, then tap **Device Settings** (gear icon).
  </Step>

  <Step title="Toggle 4G Network">
    Find the **4G Network** toggle. Turn it **on** to enable 4G cellular; turn it **off** to use Wi-Fi or Bluetooth only.
  </Step>

  <Step title="Confirm the change">
    The status indicator on the case LED will reflect the active connection. When 4G is off, the device automatically falls back to Wi-Fi (if available) or Bluetooth.
  </Step>
</Steps>

### 4G vs Wi-Fi: What Changes

| Feature            | 4G Active                           | Wi-Fi Only                        |
| ------------------ | ----------------------------------- | --------------------------------- |
| **Live Summary**   | ✅ Real-time during recording        | ❌ Not available                   |
| **Quick Summary**  | ✅ Ready within 30 s after recording | ✅ Ready after upload completes    |
| **Upload speed**   | Up to 50% faster than Wi-Fi         | Standard upload after recording   |
| **Phone required** | ❌ No — fully independent            | ❌ No — if Wi-Fi available         |
| **Battery (case)** | \~12 h 48 min recording             | \~22 h 20 min recording           |
| **When to use**    | Meetings away from Wi-Fi            | Daily office use, battery savings |

<Tip>
  Turn off 4G when you are in a Wi-Fi environment to nearly **double your battery life** — from \~12 h to \~22 h recording time.
</Tip>

***

## Battery & Charging

| Action             | How                                 |
| ------------------ | ----------------------------------- |
| Charge earbuds     | Place in case, close lid            |
| Charge case        | Connect any USB-C cable to the case |
| Check case battery | Open lid — LED shows charge level   |
| Check bud battery  | View in the TicNote app             |

### LED Indicator Reference (Case)

| LED Color      | Meaning              |
| -------------- | -------------------- |
| Green          | Battery > 50%        |
| Orange         | Battery 20–50%       |
| Red            | Battery \< 20%       |
| Flashing white | Charging in progress |
| Solid white    | Fully charged        |

***

## Tips for Best Results

<AccordionGroup>
  <Accordion title="Positioning for Case Recording">
    Place the case in the center of the table with the button/mic side facing upward. Avoid covering the case or placing it near loud objects (fans, projectors).
  </Accordion>

  <Accordion title="Managing Audio Quality During Calls">
    In noisy environments, TicNote Pods automatically applies dual-mic ENC (Environmental Noise Cancellation) and AEC (Acoustic Echo Cancellation). If the other party reports poor audio, move away from the noise source.
  </Accordion>

  <Accordion title="4G vs Wi-Fi Recording (Pods 4G only)">
    When 4G is active, audio streams directly to the cloud during recording — enabling Live Summary. When on Wi-Fi only, audio uploads after recording completes (no Live Summary, but Quick Summary still runs post-meeting). If both fail, recordings cache in the 32 GB case storage and sync later.
  </Accordion>

  <Accordion title="Optimizing Battery Life">
    * Turn off 4G when you only need Wi-Fi to extend battery significantly (22 h vs 12 h recording)
    * Store in the case when not in use — the case charges the buds automatically
  </Accordion>
</AccordionGroup>


# Accessories
Source: https://userguide.ticnote.com/ticnote/accessories

What's in the box and hardware highlights for TicNote (Standard).

## What's in the Box

The TicNote Standard ships ready to use — charge it, download the app, and you're recording in minutes.

<CardGroup>
  <Card title="TicNote Card Host" icon="credit-card">
    Only 3 mm ultra-thin body, crafted from aerospace-grade aluminum alloy via CNC machining with an anodized finish. Built-in 64 GB eMMC storage for 400+ hours of recordings. Supports MagSafe magnetic attachment on iPhone 12 and above. After device unbinding, hardware data is automatically cleared.
  </Card>

  <Card title="Proprietary Magnetic Charging Cable" icon="plug">
    **Magnetic Type-C connector** — this is a proprietary cable, not a standard USB-C. Keep it safe; standard USB-C cables will not charge the device. Length: 300 mm · Output: 0.4 A · Weight: 10 g · Charge time: \~1.5 hours.
  </Card>

  <Card title="MagSafe Magnetic Ring" icon="ring">
    Designed for non-MagSafe phones. Attach it to the back of any phone case to enable MagSafe-style magnetic attachment. Inner diameter: 45 mm · Outer diameter: 55 mm · Thickness: 0.6 mm.
  </Card>

  <Card title="Quick Start Card" icon="book">
    Illustrated guide covering device activation, app download, binding, and core operations. Scan the QR code for the full online manual.
  </Card>
</CardGroup>

<Warning>
  The TicNote Standard uses a **proprietary magnetic charging cable**, not a standard USB-C. Using a wrong cable will not charge the device. Always keep the included cable.
</Warning>

***

## Technical Highlights

<CardGroup>
  <Card title="3-Microphone System" icon="microphone">
    1 bone conduction + 2 omnidirectional silicon mics with intelligent mode switching. Pickup range up to 10 m.
  </Card>

  <Card title="120+ Languages" icon="globe">
    Real-time transcription and translation with 98% accuracy (English/Chinese). Supports 27 dialects.
  </Card>

  <Card title="Ultra-Long Battery Life" icon="battery-full">
    20+ hours continuous recording. 20+ days standby. Charges in just 1.5 hours.
  </Card>

  <Card title="64 GB Storage" icon="hard-drive">
    Store 400+ hours of recordings locally. Data syncs to cloud automatically.
  </Card>
</CardGroup>

***

## Full Hardware Specs

| Specification        | TicNote Standard                          |
| -------------------- | ----------------------------------------- |
| **Model**            | REC026                                    |
| **Dimensions**       | 86 × 55 × 3 mm                            |
| **Weight**           | 29 g (bare) / 56 g (with case)            |
| **Body material**    | Aerospace aluminum alloy                  |
| **Display**          | 0.42" OLED                                |
| **Colors**           | Deep Gray (Grey) — only color available   |
| **Microphones**      | 3 (1 bone conduction + 2 omnidirectional) |
| **Pickup range**     | Up to 10 m                                |
| **Recording format** | Ogg                                       |
| **Battery**          | 470 mAh Li-Po                             |
| **Battery life**     | 20+ hours recording / 20+ days standby    |
| **Charge time**      | \~1.5 hours                               |
| **Charging port**    | Proprietary magnetic Type-C               |
| **Storage**          | 64 GB eMMC / \~434 hours                  |
| **Bluetooth**        | BLE 5.0                                   |
| **File transfer**    | BLE / Wi-Fi 2.4 GHz                       |
| **Noise reduction**  | AI algorithm (MOS 3.5–4.2)                |
| **Package weight**   | 204 g                                     |
| **Included plan**    | Standard (600 min/month transcription)    |

***

## Export Formats

| Content type | Formats                                           |
| ------------ | ------------------------------------------------- |
| Audio        | Ogg                                               |
| Transcript   | TXT                                               |
| Summary      | Markdown · DOCX (coming soon) · PDF (coming soon) |
| Mind map     | PNG · Xmind (coming soon)                         |


# Device Binding
Source: https://userguide.ticnote.com/ticnote/device-binding

Download the app and pair your TicNote Standard in 3 steps.

## Pair Your TicNote in 3 Steps

<Steps>
  <Step title="Download the TicNote App">
    Search **TicNote** in the App Store (iOS) or Google Play Store (Android), then install.

    * Supports **iOS 13+** and **Android 8+**
    * App size: \~150 MB
    * TicNote Standard and Lite share **the same app** — your account syncs across both devices

    <Tip>
      When opening the app for the first time, grant **microphone**, **Bluetooth**, and **notification** permissions to ensure the full experience.
    </Tip>
  </Step>

  <Step title="Power On and Search">
    Long press the TicNote power button for **0.5 seconds** to turn on. The device vibrates once as confirmation (the screen won't change at this point).

    Then, in the app:

    1. Tap the **"+ Add Device"** button on the homepage
    2. The app automatically scans for nearby TicNote devices

    <Note>
      Make sure your phone's Bluetooth is enabled. Keep the device within 5 meters and avoid obstacles between the phone and device.
    </Note>
  </Step>

  <Step title="Binding Complete — Start Recording">
    The app shows **"Binding Successful"** and the OLED display shows the waiting-to-record icon.

    Your TicNote is ready. **Long press the power button for 2 seconds** to start your first recording.
  </Step>
</Steps>

***

## Troubleshooting Connection Issues

<AccordionGroup>
  <Accordion title="Device Cannot Be Found">
    * Confirm the device is charged and has sufficient battery
    * Long press the power button for **15 seconds** to restore factory settings (this does not delete recordings)
    * Restart your phone's Bluetooth and clear the paired devices list
  </Accordion>

  <Accordion title="Binding Failed or Keeps Disconnecting">
    * Ensure distance is within 5 meters with no obstructions
    * Close other nearby Bluetooth devices that may cause interference
    * Update the TicNote app to the latest version
  </Accordion>

  <Accordion title="App Can't Connect After Initial Binding">
    * Force quit and reopen the app
    * Toggle phone Bluetooth off and back on
    * If the issue persists, unbind the device in app settings and re-pair from scratch
  </Accordion>
</AccordionGroup>

***

## After Binding

Once paired, you can:

| Action             | How                                                                    |
| ------------------ | ---------------------------------------------------------------------- |
| Start recording    | Long press power button **2 seconds**                                  |
| End recording      | Long press power button **2 seconds** again                            |
| View transcription | Open the TicNote app — text appears in real time                       |
| Use AI features    | Tap the recording in the app → generate summary, mind map, translation |
| Reset device       | Long press power button **15 seconds**                                 |


# FAQ — TicNote
Source: https://userguide.ticnote.com/ticnote/faq

Answers to the most common questions about TicNote Standard.

## Setup & Binding

<AccordionGroup>
  <Accordion title="Q1. How do I bind (pair) the device?">
    1. Download the TicNote app (App Store or Google Play)
    2. Long press the power button for 0.5 seconds to turn on the device
    3. In the app, tap **"+ Add Device"** on the homepage
    4. The app finds your TicNote automatically — tap to connect
    5. Done! Long press the power button 2 seconds to start recording
  </Accordion>

  <Accordion title="Q2. First time use — can't find my device">
    * Make sure Bluetooth is enabled on your phone
    * Keep the device within 5 meters of your phone
    * Try long pressing the power button for 15 seconds to reset, then retry pairing
  </Accordion>

  <Accordion title="Q3. TicNote can't connect to the app">
    * Force quit the app and reopen it
    * Toggle Bluetooth off and on
    * Ensure you're running the latest version of the app
    * If all else fails, unbind in app settings and re-pair
  </Accordion>

  <Accordion title="Q8. What's the difference between TicNote Lite and the classic TicNote?">
    TicNote Lite is the entry-level model: plastic body (vs aluminum), no dedicated phone-recording mode switch, and a lower price. Both support the same core AI transcription features, and 20+ hours battery life. Storage: Lite has 4 GB, Standard has 64 GB. See the [comparison table](/ticnote-lite/accessories#lite-vs-standard) for full details.
  </Accordion>
</AccordionGroup>

***

## Audio Quality

<AccordionGroup>
  <Accordion title="Q4. Recording volume is too low or unclear">
    * Switch to **Speaker Mode** (slide switch down) for open environments
    * Place the device closer to the speakers — ideal range is 1–5 m
    * Make sure nothing is blocking the microphone holes on the card
    * Check that the case or cover isn't muffling the mics
  </Accordion>

  <Accordion title="Q5. Recording duration is shorter than expected">
    * Charge the device fully before long recordings (1.5 hours to full)
    * Check the battery level in the app
    * Turn off unused features like Wi-Fi quick transfer when not needed
  </Accordion>

  <Accordion title="Q6. How do I reduce background noise in recordings?">
    TicNote's AI noise reduction runs automatically. For best results:

    * Place the device in the center of the meeting table
    * Switch to the correct recording mode (Speaker vs Earpiece)
    * Avoid placing the device next to fans, AC vents, or keyboards
  </Accordion>

  <Accordion title="Q7. What is a microphone array? How do I adjust it?">
    TicNote uses a 3-mic array: 1 bone conduction + 2 omnidirectional silicon mics. The array configuration changes based on the slide switch position — **no manual adjustment needed**. Speaker mode uses both omni mics; Earpiece mode uses the bone conduction + 1 omni.
  </Accordion>
</AccordionGroup>

***

## Hardware & Physical

<AccordionGroup>
  <Accordion title="Q9. The case is too tight / hard to remove the device">
    Gently push the device out from the bottom edge using a fingernail. The leather case is snug by design to hold the device securely during magnetic attachment. It loosens slightly with regular use.
  </Accordion>

  <Accordion title="Q10. The case is too loose">
    Contact support at [support@mobvoi.com](mailto:support@mobvoi.com) with your order number for a replacement case.
  </Accordion>

  <Accordion title="Q11. Why does my phone screen go black when I attach TicNote?">
    The MagSafe magnet can briefly trigger the proximity sensor on some phones. This is normal behavior and doesn't affect functionality. Try repositioning the card slightly lower on the phone back.
  </Accordion>

  <Accordion title="Q12. How do I reset the hardware device?">
    Long press the power button for **15 seconds**. The device reboots and returns to factory default state. **This does not delete your recording data** — all recordings remain in the cloud.
  </Accordion>

  <Accordion title="Q14. How do I turn off the device? Why can't I turn it off?">
    TicNote is designed to stay in low-power standby rather than fully power off. Long press the power button to toggle recording; the device manages sleep/wake automatically. This ensures you're always ready to record. Battery standby is 20+ days.
  </Accordion>

  <Accordion title="Q15. No response when pressing the button">
    * Charge the device — the battery may be fully depleted
    * Long press for exactly 2 seconds (not a quick tap)
    * Long press for 15 seconds to force reset if unresponsive
  </Accordion>
</AccordionGroup>

***

## Charging & Battery

<AccordionGroup>
  <Accordion title="Q16. Device won't charge or turn on">
    * Use the **included proprietary magnetic cable** — standard USB-C will not work
    * Inspect the magnetic pins on both the cable and device for debris; clean gently
    * Try a different USB power source (5V)
    * If still unresponsive after 30 minutes of charging, contact support
  </Accordion>

  <Accordion title="Q17. App shows low battery but device is fully charged">
    * Open the app and force-sync by pulling down to refresh on the home screen
    * Toggle Bluetooth off and back on
    * If the mismatch persists, restart both the device (15-second reset) and the app
  </Accordion>

  <Accordion title="Q18. Device freezes or is unresponsive">
    Long press the power button for **15 seconds** to force reboot. No data will be lost.
  </Accordion>

  <Accordion title="Q19. Standby time is shorter than advertised">
    20+ days standby assumes Bluetooth is idle and no background sync is occurring. If your phone is consistently syncing files over Wi-Fi (quick-transfer mode), the device draws more power. Turn off Wi-Fi quick-transfer when not needed.
  </Accordion>
</AccordionGroup>

***

## Data & Privacy

<AccordionGroup>
  <Accordion title="Q20. What share/export formats are supported?">
    * **Transcript**: TXT
    * **Summary**: Markdown (DOCX and PDF coming soon)
    * **Mind map**: PNG (Xmind coming soon)
    * **Audio**: Ogg
  </Accordion>

  <Accordion title="Q21. How do I delete data?">
    In the app, swipe left on any recording and tap **Delete**. For bulk deletion, use the Select button on the recordings list. Deleted files are removed from both the app and cloud storage.
  </Accordion>

  <Accordion title="Q22. How does TicNote protect my privacy and data security?">
    * All data is stored on **US-based cloud infrastructure**
    * Your data is **never used for AI model training**
    * After unbinding a device, hardware storage is automatically wiped
    * TicNote complies with standard data protection practices
  </Accordion>

  <Accordion title="Q23. Where can I download the TicNote app?">
    * **iOS**: Search "TicNote" in the App Store, or visit [ticnote.com](https://ticnote.com)
    * **Android**: Search "TicNote" in Google Play Store
  </Accordion>
</AccordionGroup>

***

## Features

<AccordionGroup>
  <Accordion title="Q24. Wi-Fi quick transfer isn't working">
    * Make sure your phone and TicNote device are on the same Wi-Fi network
    * Toggle Wi-Fi quick transfer off and on in the app settings
    * Restart the device (15-second press) and reconnect
  </Accordion>

  <Accordion title="Q25. What languages are supported for transcription and translation?">
    TicNote supports an extensive range of languages across different features:

    **Post-recording transcription & translation (International version)**: 100+ languages — Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bashkir, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Burmese, Cantonese, Catalan, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kurdish, Kyrgyz, Lao, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Mongolian, Nepali, Norwegian, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Sanskrit, Serbian, Sindhi, Slovak, Slovenian, Spanish, Sundanese, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tigrinya, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Welsh, Yiddish, Zulu, and more.

    **Post-recording transcription & translation (China mainland version)**: 120+ languages — includes all international languages above plus 20+ Chinese dialects: 普通话 (Mandarin), 粵語 (Cantonese), 上海话, 四川话, 武汉话, 贵阳话, 昆明话, 西安话, 郑州话, 太原话, 兰州话, 银川话, 西宁话, 南京话, 合肥话, 南昌话, 长沙话, 苏州话, 杭州话, 济南话, 天津话, 石家庄话, 黑龙江话, 吉林话, 辽宁话.

    **Real-time transcription**: 40+ languages — Chinese (Mandarin), 粵語 (Cantonese), English, Korean, Japanese, Thai, Indonesian, Vietnamese, Malay, Filipino, Portuguese, Turkish, Arabic, Spanish, Hindi, French, German, plus 20+ Chinese dialects.

    **Real-time translation**: 17 languages — Chinese, English, Spanish, French, German, Japanese, Arabic, Filipino, Hindi, Indonesian, Korean, Malay, Portuguese, Thai, Turkish, Vietnamese, Russian.

    **Shadow (AI assistant)**: Replies in the language of your question — supports all mainstream national languages.
  </Accordion>
</AccordionGroup>


# Recording Modes
Source: https://userguide.ticnote.com/ticnote/recording-modes

TicNote Standard has two hardware recording modes — Speaker Mode and Earpiece Mode. Here's when to use each.

## Dual-Mode Recording System

TicNote Standard's physical **slide switch** on the side toggles between two optimized recording modes, each tuned for a different environment.

<Info>
  The slide switch is a hardware control — no app configuration needed. The OLED screen shows the active mode.
</Info>

***

## Speaker Mode (Default)

**Switch position: Slide down** · OLED shows Speaker icon

Best for open environments where multiple people are speaking:

* Meeting minutes and boardroom discussions
* Classroom lectures
* Interview recordings
* Training sessions and seminars
* Conferences and group discussions

**How it works**: Two omnidirectional digital silicon microphones capture sound from all directions. AI noise reduction filters keyboard noise, wind, air conditioning, and other ambient sounds in real time at 16 kHz sampling rate.

<Tip>
  For best results in meetings, place the TicNote card **in the center of the table** or clip it to a notebook facing the speakers.
</Tip>

***

## Earpiece Mode (Phone Recording)

**Switch position: Slide up** · OLED shows Earpiece icon

Best for phone and call recording scenarios:

* Phone interviews
* Customer service calls
* Remote meetings (phone-based)
* Business phone consultations

**How it works**: Uses 1 bone conduction microphone + 1 omnidirectional mic to automatically detect phone call status and record **both sides of the conversation** simultaneously, transcribing in real time.

<Warning>
  **iOS**: Place TicNote close to the phone's earpiece position for optimal two-way recording.

  **Android**: Supports global call recording with no specific position requirement.
</Warning>

***

## AI Enhancement (Both Modes)

<CardGroup>
  <Card title="Intelligent Noise Reduction" icon="waveform-lines">
    AI filters keyboard sounds, wind, air conditioning, and background noise in real time.
  </Card>

  <Card title="Multi-Speaker Recognition" icon="users">
    Automatically identifies and labels different speakers in the transcript.
  </Card>

  <Card title="Real-Time Translation" icon="language">
    Simultaneous translation into 120+ languages while recording.
  </Card>
</CardGroup>

***

## Mode Switching Reference

|                        | Speaker Mode                           | Earpiece Mode                 |
| ---------------------- | -------------------------------------- | ----------------------------- |
| **Switch position**    | Slide **down**                         | Slide **up**                  |
| **OLED icon**          | Speaker symbol                         | Earpiece symbol               |
| **Microphones active** | 2 omnidirectional                      | 1 bone conduction + 1 omni    |
| **Best for**           | Meetings, lectures, interviews         | Phone calls, remote meetings  |
| **Placement**          | Table, clipboard, or magnetic on phone | Close to phone earpiece (iOS) |


# User Guide
Source: https://userguide.ticnote.com/ticnote/user-guide

How to use TicNote Standard — magnetic attachment, recording, transcription, and tips.

## Quick Start Guide

<Steps>
  <Step title="Attach to Your Phone">
    Bring the TicNote card close to the MagSafe area on the back of your iPhone (above the camera). The magnetic system automatically aligns and snaps into place — a **"click" sound** confirms secure attachment.

    For **non-MagSafe phones** (Android, older iPhones): attach the included magnetic ring to the back of your phone case first, then enjoy the same magnetic experience.
  </Step>

  <Step title="Start Recording">
    Long press the power button for **2 seconds**. The device vibrates, the OLED screen shows the recording status, and recording begins immediately.

    TicNote supports two recording modes:

    * **Online mode**: real-time transcription while you record
    * **Offline mode**: device records independently; files auto-sync to the app when reconnected

    A full charge provides **20+ hours** of continuous recording.
  </Step>

  <Step title="Real-Time Transcription">
    Open the TicNote app — your spoken words appear as text in real time, no need to wait until recording ends.

    * Supports **120+ languages** (98% accuracy for Chinese/English)
    * Identifies up to **50 speakers** automatically
    * Real-time translation available during recording
  </Step>

  <Step title="End Recording and Save">
    Long press the power button for **2 seconds** again. The OLED screen shows the end status and the device vibrates twice.

    Recordings are automatically saved to the cloud. Access, edit, and share them anytime in the app.
  </Step>
</Steps>

***

## Phone Compatibility

<CardGroup>
  <Card title="iPhone 12 and Later" icon="apple">
    MagSafe built-in — no accessories needed. Attach directly to the back. Strong and stable magnetic force that won't detach during running or cycling.
  </Card>

  <Card title="All Other Phones" icon="mobile">
    Use the included **magnetic ring**. Attach it to the back of the phone case (above the camera is recommended) to enable MagSafe-equivalent magnetic attachment on any device.
  </Card>
</CardGroup>

***

## Tips for Best Results

<AccordionGroup>
  <Accordion title="Magnetic Alignment">
    A clear "click" means the magnet is fully seated and secure. If you don't hear the click, reposition the card slightly.
  </Accordion>

  <Accordion title="Online vs. Offline Recording">
    * **Online**: Real-time transcription and fast cloud sync. Best when phone is nearby.
    * **Offline**: Device records independently without Bluetooth. Recordings sync automatically when you reconnect. Great for long recordings when you don't need live transcription.
  </Accordion>

  <Accordion title="Optimal Sound Pickup Distance">
    The sweet spot is **3–5 meters**. The AI noise reduction automatically filters environmental sounds (keyboards, air conditioning, background chatter).
  </Accordion>

  <Accordion title="Exporting Your Notes">
    After recording, tap any file in the app to access export options:

    * **Transcript**: TXT format
    * **Summary**: Markdown (DOCX and PDF coming soon)
    * **Mind map**: PNG (Xmind coming soon)
  </Accordion>
</AccordionGroup>